Legal
Privacy policy
Last updated 27 July 2026. This page is maintained by Find a Local and explains how we handle your information.
Who we are (data controller)
The data controller is Find a Local, trading as Find a Local Dental Implant, company number [company number to be confirmed], registered at [registered office address to be confirmed], United Kingdom. ICO registration [ICO registration number to be confirmed].
Data protection enquiries: privacy@findalocaldentalimplant.co.uk. General enquiries: hello@findalocaldentalimplant.co.uk or 0800 090 3120.
We are an independent enquiry service. We do not own or operate dental clinics and we do not provide clinical advice or treatment.
What we collect
- Your name, email address, telephone number and city or postcode.
- The treatment you are interested in, your indicative budget, preferred timeline and any notes you add. Treatment information is health-related and is treated as special-category data under UK GDPR.
- Your consent choices and the date and time you gave them.
- Basic technical data (such as anonymous audience measurement) needed to run the website securely.
Why we use it and our lawful basis
We process your enquiry so that we can understand your requirements and, where we have a suitable partner clinic, introduce you to it. Because your enquiry includes health-related information, we rely on your explicit consent (UK GDPR Article 6(1)(a) and Article 9(2)(a)) for processing that information and for sharing it with clinics.
Optional marketing emails are separate from your enquiry and rely on your separate marketing consent. You do not have to accept marketing to receive a quote.
Which clinics receive your information
We are building a carefully selected network of UK implant clinics. With your explicit consent, your enquiry may be shared with up to 5 suitable clinics that treat your type of case in or near your area, so they can contact you about an implant consultation.
Before making an introduction, we verify that treating dental professionals appear on the GDC register and that English providers hold the appropriate CQC registration.
One of our patient coordinators may call you briefly to understand your requirements before introducing a suitable clinic. We do not sell your details and we do not distribute them indiscriminately. If you tick the optional overseas box, we may also introduce you to vetted partner clinics outside the UK; if you leave it unticked your details stay within the UK.
Once a clinic receives your enquiry, that clinic is a separate data controller for its own contact with you and its own privacy policy applies.
Service providers
We use trusted providers to host this website, store enquiry data and send email. They process data on our instructions under written agreements and may not use it for their own purposes.
How long we keep it
Enquiry data, including treatment information and your consent record, is kept for 12 months from your last contact with us, then deleted or anonymised. Marketing contact details are kept until you unsubscribe. We keep a minimal record of consent withdrawal so we can honour your choice.
Withdrawing consent and your rights
You can withdraw your consent at any time by emailing privacy@findalocaldentalimplant.co.uk. Withdrawal does not affect processing carried out before you withdrew, and we cannot recall information already sent to a clinic — you can ask that clinic directly to erase it.
You also have the right to access, correct, erase, restrict or object to processing, and to data portability. We respond within one month. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
We use essential cookies to run the site plus anonymous audience measurement. We do not use your health information for advertising or profiling.
Security contact
To report a security or privacy concern, email privacy@findalocaldentalimplant.co.uk. We will acknowledge reports and investigate promptly.